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Online payment for utility bills now available for Cottage Grove residents

Paying the monthly utility bill is now just a click away for Cottage Grove residents.

At the beginning of the month, Citizen Access, a new online billing service, went live throughout the city giving residents a free option to pay their city utility bill online.

By logging onto Citizen Access, residents can create a user profile that contains their email address and account number. It accepts debit or credit card payments and uses a secure third party portal.

The information is not retained by the city.

Residents still have the option of paying utility bills with cash, check or money order either at City Hall or by mail.

An automatic payment program is available and allows residents to deduct their monthly statements from a savings or checking account. The bill can also be sent via email or postal delivery.

To access Citizen Access portal, visit the city’s website,